Night Shift Concierge/Safety Officer - Part Time/Per Diem
Part Time/Per Diem
Position Summary
The Concierge is the front desk receptionist for the facility, meeting and greeting residents and the public and handling a variety of clerical duties.
Essential Responsibilities
o Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
o Accommodate residents' requests for assistance - referring to other staff as necessary.
o Provide marketing information to visitors.
o Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records.
o Maintain and regularly update database of resident general information and update/distribute resident phone list. Handle other clerical duties as assigned.
o Support other departments as needed to ensure high quality resident service.
o Demonstrate positive resident relations and facility's quality care and service standards to residents, families, and guests. Maintain positive, cheerful attitude at all times.
o Obtain and demonstrate knowledge of the Masterpiece Living philosophy and its inherent core values of Commitment, Respect, Compassion, Dedication, Teamwork and Quality. Associates will support and participate in Masterpiece Living (e.g., assist with feedback groups, assist in new initiatives, encourage residents and act as their cheerleader). Be familiar with and fluent in the language and details of Masterpiece Living.
o Perform other duties as assigned. Attend in-service classes and staff meetings.
Estimated Salary: $20 to $28 per hour based on qualifications.
Position Summary
The Concierge is the front desk receptionist for the facility, meeting and greeting residents and the public and handling a variety of clerical duties.
Essential Responsibilities
o Greet and assist residents and visitors in a polished, professional, discrete manner. Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls. Inform residents or staff of the arrival of guests, packages, and flowers.
o Accommodate residents' requests for assistance - referring to other staff as necessary.
o Provide marketing information to visitors.
o Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records.
o Maintain and regularly update database of resident general information and update/distribute resident phone list. Handle other clerical duties as assigned.
o Support other departments as needed to ensure high quality resident service.
o Demonstrate positive resident relations and facility's quality care and service standards to residents, families, and guests. Maintain positive, cheerful attitude at all times.
o Obtain and demonstrate knowledge of the Masterpiece Living philosophy and its inherent core values of Commitment, Respect, Compassion, Dedication, Teamwork and Quality. Associates will support and participate in Masterpiece Living (e.g., assist with feedback groups, assist in new initiatives, encourage residents and act as their cheerleader). Be familiar with and fluent in the language and details of Masterpiece Living.
o Perform other duties as assigned. Attend in-service classes and staff meetings.
Estimated Salary: $20 to $28 per hour based on qualifications.
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